Editor's Introduction
In previous years, I conducted interviews on topics with controversial aspects and competing interests for IEEE Concurrency and later for IEEE Distributed Systems Online with luminaries in the field of distributed systems. In this new series of interviews, I'm combining these approaches to interview a few distinguished people on a single topic. I welcome your suggestions for topics and interviewees.—Dejan Milojicic, dejan@hpl.hp.com

W E B  2.0  A N D  E N T E R P R I S E  I T

Rich Friedrich, director, Enterprise Systems and Service Lab at HP Labs Dave Cohen, chief technology architect, Merrill Lynch Alex Dreiling, research program manager, SAP Labs in Brisbane

Audio:                Video              Full text

A digest version of these interviews will appear in IEEE Internet Computing, vol. 12, no. 1.

S E R V I C E  M A N A G E M E N T

Alan Ganek, Chief technology officer of IBM Tivoli Software

Audio: * *             Full text

Mark Potts, Hewlett-Packard Fellow and chief technologist of HP's Business Technology Optimization

Audio: *  *            Full text

A digest version of these interviews appears in IEEE Internet Computing, vol. 11, no. 3.

*Music: Kathy Reynolds, "Inside Out," licensed under the creative commons